Shipping & Delivery

doyej provides product delivery and shipping services across Dhaka City and nationwide in Bangladesh.

• Deliveries within Dhaka:

  • Most orders are delivered the next day, Saturday through Thursday.

  • Couriers used include Sundarban Courier, Paperfly, REDX, or Ecourier.com.bd.

  • If an order’s value exceeds BDT 3000 and its weight is under 2 kg, delivery is free.

  • Otherwise, shipping charges will be quoted at checkout.

• Deliveries outside Dhaka:

  • The cost is typically BDT 130 for most items.

  • Estimated delivery time is 3 to 5 business days.

• Office Pickup:

  • Customers can opt for office pickup from doyej’s offices between 4 pm and 7 pm, Saturday to Thursday, if they place their order before 3 pm.

• Order Dispatch and Tracking:

  • Orders placed and confirmed before 5 pm are usually dispatched the same day.

  • Customers receive an email notification once their order is dispatched, which may include a tracking number.

  • Orders can also be tracked through the customer’s account online.

• Changing Delivery Details:

  • If delivery details need to be changed, customers should contact doyej as soon as possible before the item is shipped.